Eligibility and Account Responsibility

To use our services, you must be at least the age of 18 years old. By creating an account or placing an order, you confirm that all information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorised access.

Acceptable Use Policy

You agree to use our website only for lawful purposes. You may not:

Any breach may result in immediate termination of your access without notice.

Intellectual Property Rights

All content on this website—including text, graphics, logos, images, and design—is owned by Elnorae or our licensors and protected by international intellectual property laws.

You are granted a limited, non-exclusive licence for personal, non-commercial use only. You may not reproduce, distribute, modify, or commercially exploit any content without our express written permission. Unauthorised use may result in legal penalties.

Product Availability and Descriptions

We make reasonable efforts to ensure product information is accurate, but we do not warrant that descriptions, colours, or availability are error-free or current. Products are subject to availability and will be removed when out of stock. We do not offer stock notifications.

We reserve the right to limit quantities, discontinue products, refuse orders, or correct errors at any time without notice.

Pricing and Payment

All prices are in the currency specified at checkout and subject to change without notice. Price changes will not affect confirmed orders. The total price, including taxes and shipping fees, will be displayed before purchase completion.

By providing payment information, you represent that you are authorised to use the payment method and will pay all charges. Payment must be received in full before order processing. We may refuse or cancel orders if we suspect fraudulent activity.

Shipping and Delivery

Shipping information will be displayed at checkout. Orders are shipped from locations dynamically selected based on your delivery address. Delivery estimates are not guaranteed. We are not responsible for delays caused by customs, carriers, force majeure, or incorrect addresses. Title and risk pass to you upon delivery to the carrier. Inspect packages promptly and report issues immediately.

Returns and Refunds

Our Return Policy governs all returns, refunds, and exchanges. Returns must be initiated within specified time frames, with products in original condition with all tags intact. Proof of purchase is required. Refunds are processed to the original payment method per our Return Policy timelines.

User-Generated Content

By submitting reviews, comments, photos, or other content, you grant us a worldwide, royalty-free, perpetual licence to use, modify, and display such content. You warrant that you own the rights to submit content and that it does not infringe third-party rights or contain illegal material. We may monitor, edit, or remove content without notice and have no obligation to maintain, compensate, or respond to submissions.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for third-party content and are not liable for any harm from your use of such services. Third-party tools are provided "as is" without warranties. Your use of third-party services is at your own risk.

Disclaimer of Warranties

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, elnorae AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, PROPERTY, OR BUSINESS INTERRUPTION.

Indemnification

You agree to indemnify and hold harmless Elnorae and its affiliates from any claims, damages, or expenses arising from your violation of these Terms, infringement of third-party rights, User Content submissions, or fraudulent activity through your account.

Privacy and Data Protection

Your use of our services is governed by our Privacy Policy. By using our services, you consent to our data practices as described in our Privacy Policy. Contact us at [email protected] with privacy concerns.

Force Majeure

We are not liable for failures due to circumstances beyond our control, including natural disasters, war, telecommunications failures, or supply chain disruptions. Obligations will be suspended during such events.

Modification of Terms

We may modify these Terms at any time. Changes are effective upon posting. Your continued use constitutes acceptance. It is your responsibility to review Terms periodically. If you do not agree to modifications, discontinue use immediately.

Termination

You may stop using our services at any time. We may suspend or terminate your access without notice for Terms violations, fraudulent activity, or legal requests. Upon termination, your access ceases immediately, but outstanding obligations remain, and certain provisions survive.

Governing Law

This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United Kindom, as applicable, together with all other relevant local laws.

Severability and Waiver

If any provision is found invalid or unenforceable, it shall be modified or severed, with remaining provisions remaining in effect. Our failure to enforce any provision does not constitute a waiver unless acknowledged in writing.

Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Elnorae, superseding all prior agreements.

Contact Information

For questions regarding these Terms of Service, contact us at [email protected]. We strive to respond promptly.

MIDORO TECHNOLOGY LIMITED
Office 403 Unit 39 St Olavs Court Business Centre, Lower Road, London, United Kingdom, SE16 2XB (THIS IS NOT A RETURNING ADDRESS)